FAQs

How do I order?

Contact by mail, phone call, text or by creating a profile and ordering through the online order form. Schedule a day, we take the photos and all media needed. You get all media back via email with a link to all photos, website, media and more in an easy to navigate package which you can also customize and download. If booked through email, Payment upon download, if booked through the order form, payment upfront. After this you will have a client portal, where you can book future shoots if you want, or you can always call or text directly.

How does payment work?

Payment is taken through debit or credit and you will be required to pay before files are downloadable. You will be able to access watermarked photos to insure photos are indeed finished and delivered.

How do I prepare for the shoot?

Please make sure the property is completely photo ready. Im happy to move and rearrange things within reason, but if there is any heavy lifting, or dragging debris, and excessive cleaning, there will be a $50 fee added to the invoice.

If you have any specific non negotiable requirements for the shoot, please make sure you have a shot-list made with any details about the shoot (lights on, or lights off etc) please make sure this is communicated in detail before hand or during the shoot.

How long will the shoot take?

30min to 1.5 hour. Typically.

Photos take about 30 -40 minutes. Drone about 20 min.
virtual tours- 20. Video walk throughs -40. And so forth. Depends on package and size of property. For most places and orders i receive in SF the shoot is around 45 minutes give or take.

When do I get my photos back?

By the end of the next day.

Video work takes between 48-72 hours to return.

Its foggy and overcast will the photos turn out good?

Yes. If outside conditions are not ideal, I will add a sky replacement in photoshop to all exterior shots- to give the appearance of clear blue skys giving a very attractive and inviting look to the photos. Free of charge

What are you service areas?

This map is my starting point. Willing to travel further for specific jobs but please contact me so we can arrange something.

Do you do airbnbs and interior design projects?

Yes. Contact me to discuss.